Contact Us

We're Here for You 24/7!

  • Online Chat: Click the ‘Chat with RMG’ button at the top of this page.
  • Email: Send us an email at customerservice@rmguk.com.
  • Phone: Call our Customer Service Agents at 0345 002 4444.

You can find lots of information you need on our customer portal, RMG Living. With an online account, you can:

  • Check your account information
  • Make payments
  • Track repairs and maintenance
  • Download invoices
  • Access site-specific documentation
  • Receive up-to-date notifications about your property

Access all these features anytime, anywhere by visiting www.rmgliving.co.uk or downloading the app from the App Store or Play Store.

Press Enquiries

For press enquiries, email us at pressenquiries@rmguk.com.

If you're not a member of the press, please contact us via the Customer Service Centre at customerservice@rmguk.com.

Solicitor Enquiries Department

If you’re selling or buying a property we manage, your solicitor can contact our Solicitors Enquiries Department via our dedicated email sed@rmguk.com.

If you are looking to sell, staircase or buy a Places for People property we manage, you can find out more information and contact Places for People at the following link. Shared Ownership – Places for People

New Business Queries

For all New Business Queries refer to our Switch to us page that lists all our Regional Sales Teams.

Alternatively you can write to us any of our office addresses:

Head Office

Residential Management Group

RMG House

Essex Road

Hoddesdon

Hertfordshire

EN11 0DR

Northwich Office

Residential Management Group

Chelford House

Gadbrook Park

Northwich

Cheshire

CW9 7LN

Manchester Office

Residential Management Group

3 Chepstow Street

Manchester

M1 5FW

Birmingham Office

Residential Management Group

Louisa Ryland House

Newhall Street

Birmingham

B3 3PL

London Office

Residential Management Group London

Dean Bradley House

Westminster

SW1P 2AF

Gosport

Unit 5

Royal Clarence Marina

Salt Meat Lane

GOSPORT

PO12 1GS

 

Housing Solutions

Housing Solutions customers can contact the dedicated Customer Services Team from 9am-5pm on  0207 641 1000 Email the team at HSSCustomerServices@wcchss.org.uk Our main reception team at Bruckner Street is open from Monday to Friday 9am – 5pm Alternatively you can write to us at: Housing Solutions Services Westminster City Council 82 Bruckner Street, London, W10 4BD.