We're Here for You 24/7!
- Online Chat: Click the ‘Chat with RMG’ button at the top of this page.
- Email: Send us an email at customerservice@rmguk.com.
- Phone: Call our Customer Service Agents at 0345 002 4444.
You can find lots of information you need on our customer portal, RMG Living. With an online account, you can:
- Check your account information
- Make payments
- Track repairs and maintenance
- Download invoices
- Access site-specific documentation
- Receive up-to-date notifications about your property
Access all these features anytime, anywhere by visiting www.rmgliving.co.uk or downloading the app from the App Store or Play Store.
Press Enquiries
For press enquiries, email us at pressenquiries@rmguk.com.
If you're not a member of the press, please contact us via the Customer Service Centre at customerservice@rmguk.com.
Solicitor Enquiries Department
If you’re selling or buying a property we manage, your solicitor can contact our Solicitors Enquiries Department via our dedicated email sed@rmguk.com.
If you are looking to sell, staircase or buy a Places for People property we manage, you can find out more information and contact Places for People at the following link. Shared Ownership – Places for People
New Business Queries
For all New Business Queries refer to our Switch to us page that lists all our Regional Sales Teams.
Alternatively you can write to us any of our office addresses:
Head Office
Residential Management Group
RMG House
Essex Road
Hoddesdon
Hertfordshire
EN11 0DR
Northwich Office
Residential Management Group
Chelford House
Gadbrook Park
Northwich
Cheshire
CW9 7LN
Manchester Office
Residential Management Group
3 Chepstow Street
Manchester
M1 5FW
Birmingham Office
Residential Management Group
Louisa Ryland House
Newhall Street
Birmingham
B3 3PL
London Office
Residential Management Group London
Dean Bradley House
Westminster
SW1P 2AF
Gosport
Unit 5
Royal Clarence Marina
Salt Meat Lane
GOSPORT
PO12 1GS
Housing Solutions
Housing Solutions customers can contact the dedicated Customer Services Team from 9am-5pm on 0207 641 1000 Email the team at HSSCustomerServices@wcchss.org.uk Our main reception team at Bruckner Street is open from Monday to Friday 9am – 5pm Alternatively you can write to us at: Housing Solutions Services Westminster City Council 82 Bruckner Street, London, W10 4BD.